My Technician Was WONDERFUL! Layne C.
He took the time to not only fix my furnace, but even answered the many questions I had about my heating system. As a single woman, I don’t know many basic things that I should probably know about my HVAC. However, he took the time to answer the questions I had and explained things thoroughly, but in simple and easy-to-understand terms. He knew my system’s problem history from the company’s records, and helped me brainstorm short-term and long-term solutions for my needs. While he offered different products and solutions, I never felt like he was trying to “sell” me unnecessary things or pressure me into anything. I would highly recommend A+ Derr!